Surveys

Enhance the way you deliver services by actively engaging with your audience through surveys.

Gather real-time insights to stay in tune with your customers’ needs and preferences.

Surveys give you insights to improve products, services & customer satisfaction. Intouchvas offers easy-to-use surveys & reporting tools.

Use Cases

National Consumer Promotions

Discover what your customers really think about your services! Our NPS surveys provide you with instant feedback and ratings, giving you the insights you need to enhance your offerings.

Stay ahead of the competition by pinpointing areas for improvement and making impactful changes based on real customer experiences.

Features

Multi-triggers

You can now engage with your customers in real time. With our innovative shortcodes and seamless payment system,

Realtime reports

Experience improved response rates and witness their feedback in real-time.

Feedback Collections

Maximize your customer reach and target the right audience for valuable feedback!

Pricing

All Prices are in Kenyan Shillings and exclusive of VAT. 

Surveys

Set Up FeeKES 5,800
Interaction CostKES 1
Bulk SMSKES 0.8
Short CodeKES 17,500
Inclusive of VAT

Get Started with just a few lines of code

Start messaging your customers today with our quick and easy-to-use SMS Service API and in-depth documentation.

var message = { “message”: “message here”, “msisdn”: “+2547xxxxxxxx”, “sender_id”: “INTOUCHVAS”, “callback_url”: “https://callback.io/123/dlr”, }

Our Clients

Our Customers Feedback

Their customer support is incredible. We've seen a significant increase in customer engagement and sales since we started using their services. Highly recommended!
Leornard W.
Their team worked with us to develop a custom plan that suits our needs. The ability to reach our supporters and volunteers through SMS has significantly improved our outreach efforts.
Purity N.
The delivery rates are impressive, and the ability to schedule messages in advance has been a game-changer for us. Thanks, Intouch Vas Team, for making our SMS marketing a breeze!
Charles O.